VideoScript Support

Need help with VideoScript? We're here for you.

Need Assistance? We’re Here to Help

If you have any questions, encounter issues, or have suggestions, feel free to reach out to our support team. We aim to respond promptly and provide you with the assistance you need.

📧 Email

supportvideoscript@mex.studio

Frequently Asked Questions (FAQ)

📹 How do I transcribe a video?

To transcribe a video, open the VideoScript app. On the Home screen, tap the + button, select a video from your gallery, and then tap Start to begin the transcription process.

🔍 How do I search for specific words in my transcriptions?

On the Search tab, type the word or phrase you’re looking for in the search bar. VideoScript will highlight all occurrences in your transcribed videos for quick navigation.

💡 How do I upgrade to Pro?

To upgrade to Pro, open the app, go to Settings, and tap Subscribe to Pro. This gives you access to exclusive features such as unlimited transcriptions.

🚫 I can't access my videos — what should I do?

Check if VideoScript has permission to access your Photos and Speech Recognition. On your devices, go to Settings > Apps > VideoScript and ensure access is enabled.

❓ How do I request a new feature?

If you'd like to suggest a new feature, please email us at supportvideoscript@mex.studio. We value your input!